Dale Carnegie Training

How to Communicate with Diplomacy and Tact

Have you ever been awed by someone who always seems to know what to say and how to say it in any situation? They know how to communicate with diplomacy, tact and confidence; and now you can acquire these same skills at this new seminar.

You’ll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful – not intimidating; and say what you need to say without offending or creating conflict.

After completing this program you’ll be able to say anything to anybody in ways that influence outcomes and create cooperation.

Gain the skills you need to deal with all kinds of people – right from your desk

Who Should Attend

Professionals at all levels who want to build confidence, credibility, and communicate diplomatically to create powerful relationships.

Upon Completing This Communication Course You Will Be Able To:

• Determine when your image is sending the wrong message and make corrections
• Develop flexibility in your communication style
• Use a communication formula to disagree agreeably
• Communicate more effectively through active listening skills
• Control your ‘hot buttons’ so that you respond instead of react
• Navigate around conflicting situations, but stay calm, poised, and in control when they are unavoidable
• Present yourself in a powerful way without intimidating others
• Deal assertively and diplomatically with difficult people
• Maintain your composure when criticized

Format

Dale Carnegie Training now features a new live online seminar.

Register for this program today and take advantage of these features:

• Access Dale Carnegie Training’s world class trainers from your own desktop
• Interact with class participants and trainers in a fully interactive online environment
• Become more effective in the workplace without taking time away from the office
• Engage Dale Carnegie Training on this online interactive platform and experience the same time tested results!

How to Communicate With Diplomacy and Tact is offered in 3 hour sessions, from 2:00pm EST to 5:00pm EST, over a 4 week period.

Send us email at onlinecourses@dcarnegietraining.com or call us at (513) 268-2075 and register for this program today!